A Lifelong Subaru Devotee’s Perspective
For Mary Ellen Chechoski, a former Subaru dealership owner herself, the decision to purchase her 2024 Subaru Forester Touring from Quality Subaru in Wallingford was a natural choice. Learn about her car buying experience from an expert in the business. With a family history deeply rooted in the Subaru brand, spanning over 45 years, Mary Ellen’s unwavering loyalty speaks volumes about the automaker’s commitment to excellence.
“We had the Subaru franchise for 45 years. So, I’ve been driving in a Subaru since I was an infant.”
A Seamless and Enjoyable Car Buying Experience
When it comes to the car buying experience at Quality Subaru, Mary Ellen’s experience was nothing short of exceptional. From the moment she stepped into the dealership, she was met with a level of professionalism and customer-centric approach that left a lasting impression.
“The experience is about as inobtrusive, just as easy, as painless, and as enjoyable as it possibly can be.”
A Welcoming and Customer-Friendly Environment
Quality Subaru’s commitment to creating a warm and inviting atmosphere is evident in the dealership’s layout and design. Mary Ellen praised the thoughtful touches that make the experience truly memorable.
“The dealership is laid out extremely customer friendly. There is a peaceful feeling waiting room with complimentary snacks and drinks if you need to wait for car in service. The showroom is spacious and beautiful. The parts and service department are the best, absolutely the best.”
Exceptional Sales and Service Teams
At the heart of Quality Subaru’s success lies a team of dedicated professionals who go above and beyond to ensure customer satisfaction. Mary Ellen’s interactions with both the sales and service teams were nothing short of remarkable.
“Mark Soto was my salesperson. Mark saw everything through to completion. He made it virtually painless, come in, you know, when it’s your time. He didn’t give me, like, I’m only here until five o’clock, you know. He let me choose whatever time that I needed to pick up my car.”
“The service is outstanding. If there’s a problem, they take you in right away. They’re professional, courteous, go the extra mile. I can’t say enough about Jonathan and the entire service department.”
Community Involvement and Veteran Support
Quality Subaru’s commitment extends beyond the dealership walls, as they actively participate in various community initiatives and events. Mary Ellen highlighted their unwavering support for veterans, a cause close to the dealership’s heart. “He’s [owner Joe Blichfeldt] even got a parking space specifically for vets in the front of the building.”
“He was a Marine himself. So, yeah, so I know, I know he’s taken, you know, taken that oath very seriously. And he’s really done his best to, you know, reach out to everyone in all armed services to, you know, be sure that people have what they need, whether it’s at his business or anywhere else, you know, in his personal life. This dealership just cares about you. This is the only dealership I come to for so many reasons.”
With Mary Ellen’s glowing endorsement and the dealership’s unwavering dedication to customer satisfaction, it’s clear that Quality Subaru Wallingford offers an unparalleled car buying experience. Whether you’re in the market for a capable Subaru Outback for fishing adventures in Connecticut or a versatile Subaru Forester for everyday driving, this dealership promises a seamless and enjoyable journey from start to finish.
FAQs
What sets Quality Subaru apart from other dealerships?
Quality Subaru’s exceptional customer service, hassle-free buying process, and commitment to creating a welcoming environment make it stand out from the competition.
How would you rate the sales and service teams at Quality Subaru?
Mary Ellen praised both teams, describing them as “outstanding,” “professional,” and “courteous,” going the extra mile to ensure customer satisfaction.
Does Quality Subaru offer any special programs or initiatives for veterans?
Yes, Quality Subaru has a dedicated parking space for veterans and actively supports various initiatives to assist those who have served in the armed forces. Subaru has special incentives for active-duty U.S. Military and reserve members and retirees within 24 months of date of separation.
What are some of the standout features of the 2024 Subaru Forester Touring?
Mary Ellen highlighted the heated steering wheel, power seats, leather interior, and impressive fuel efficiency as some of her favorite features.
How does Quality Subaru contribute to the local community?
Quality Subaru participates in various community events, such as the “Share the Love” campaign and pet adoption events, demonstrating their commitment to giving back.
