Subaru Community Involvement
Quality Subaru in Wallingford, CT, epitomizes Subaru’s dedication to fostering strong ties within local communities. Through a family-owned approach, personalized service, and a willingness to assist anyone in need, the dealership has earned a stellar reputation, as evidenced by numerous glowing customer testimonials praising their attentive staff and commitment to going above and beyond.
A Family-Owned Approach to Subaru Community Involvement
At Quality Subaru, the multi-generational family ownership sets the tone for their deep community involvement. Buddy Blichfeldt, his father, and now his son are all working together at the dealership. Customers are treated like part of the family. “When customers visit the dealership, we want you to feel at home, we want you to feel welcome…like you’re a part of the family,” Buddy explains.
One customer’s testimonial exemplifies this experience after being helped with a problem: “What did you do to be so blessed to have him as your father?… my Dad, my son, and me were altogether right there at that moment. It was great to see my son experience how we treat customers and how much they appreciate our concern for them.” This warm, inviting atmosphere fosters a sense of belonging and connection within the local community.
Going Above and Beyond for All
Quality Subaru’s commitment to exceptional service extends far beyond their customer base. Buddy recounts instances where they assisted stranded travelers, provided support after accidents, and even made house calls, stating, “You know, I can’t tell you how many times just doing the right thing, it always comes back.” This willingness to go the extra mile for anyone in need, regardless of whether they’re a customer, has earned the dealership a reputation for genuine care and concern for the local community.
As one customer shared, “I remember when you helped my neighbor…I just couldn’t wait to buy my next car from you.” These acts of kindness often lead to lasting relationships and positive word-of-mouth within the community.
Subaru’s Corporate Responsibility and Community Involvement
Subaru’s emphasis on corporate responsibility and community involvement aligns perfectly with Quality Subaru’s approach. As Buddy states, “Subaru is the only automobile manufacturer that bases its business model on love which they call the love promise, it just tells you that they want to please, they want to do the right thing.” This commitment to doing the right thing extends beyond just customer satisfaction, as Subaru actively supports various community initiatives and charitable causes.
Recognized for Excellence
Quality Subaru’s unwavering commitment to exceptional service and community involvement has been recognized with the prestigious 2024 Subaru Love Promise Award at the gold level. As Buddy proudly states, “It just shows the commitment that we have…we’re committed to the community, and we’re committed to the brand and we’re committed to our customers.”
FAQ
What sets Quality Subaru apart in terms of community involvement?
As a family-owned business, Quality Subaru treats customers like part of their family, creating a warm and inviting atmosphere that fosters a sense of belonging within the local community.
Can you provide an example of Quality Subaru going above and beyond for non-customers?
Buddy shared instances of assisting stranded travelers, providing support after accidents, and making house calls, stating, “You know, I can’t tell you how many times just doing the right thing, it always comes back.”
How does positive word-of-mouth impact Quality Subaru’s reputation?
Buddy recounts customers saying, “I remember when you did this for me…I just couldn’t wait to buy my next car from you,” highlighting how acts of kindness often lead to lasting relationships and positive word-of-mouth within the community.
How does Subaru’s corporate philosophy align with Quality Subaru’s approach?
Subaru’s emphasis on the “Love Promise” philosophy of doing the right thing aligns perfectly with Quality Subaru’s commitment to exceptional service and community involvement.
What recognition has Quality Subaru received for their community involvement?
Quality Subaru was awarded the prestigious 2024 Subaru Love Promise Award at the gold level for “the commitment that we have…we’re committed to the community and…the brand and…our customers.”
