Subaru’s Unwavering Commitment to Quality: The Foundation of Loyalty
In the automotive industry, customer loyalty is a coveted achievement, and Subaru stands out as a brand that consistently earns the unwavering devotion of its owners. At Quality Subaru in Wallingford, Connecticut, this Subaru customer loyalty is a testament to the brand’s unwavering commitment to quality and value.
According to Buddy Blichfeldt, a knowledgeable representative from Quality Subaru, “As a company, what Subaru does, they design their vehicle right from the start to be what the market is looking for. And they have a real commitment to giving the highest quality for the absolute, you know, best price right from the start.”
This commitment to quality is evident from the moment a customer test drives a Subaru. As Blichfeldt explains, “When people are test driving other vehicles and then they get a chance to drive the Subaru, they immediately can see, ‘Wow, this Subaru is different. I’m getting way more for my money than I am with the competition.'”
Engineering Excellence: Vehicles That Stand the Test of Time
One of the key factors contributing to Subaru’s customer loyalty is the brand’s engineering excellence, which ensures that vehicles maintain their quality and driving experience for years to come. As Blichfeldt notes, “When Subaru engineers their vehicles with the quality that they do, the vehicle drives just like new years later.”
This commitment to engineering vehicles that stand the test of time not only fosters customer loyalty but also contributes to Subaru’s exceptional resale value. “That’s why the demand for the vehicle as a pre-owned is so strong. And that’s why the resale value is so high,” Blichfeldt adds.
The Subaru Family: A Welcoming Community
At Quality Subaru in Wallingford, the Subaru customer loyalty experience extends beyond the vehicle itself. The dealership and the Subaru brand as a whole cultivate a sense of community, welcoming customers into the “Subaru family” and ensuring their satisfaction throughout the ownership experience.
“Subaru has one of the highest loyalty rates in the industry. And that’s because Subaru takes care of you throughout your ownership experience between the corporate structure of Subaru and at a dealership level, we really value you as a customer,” Blichfeldt explains. “Once you have become a part of the Subaru family, you stay.” Subaru customer loyalty is so important to us.
Testimonials: Long-Time Subaru Owners in Wallingford
The unwavering loyalty of Subaru owners in Wallingford is best exemplified by the testimonials of those who have purchased multiple vehicles from Quality Subaru over the years. Blichfeldt shares the story of one remarkable customer, “I have one customer now that’s on his eighth Subaru from us.”
These long-time Subaru owners are a testament to the brand’s ability to consistently deliver quality, value, and exceptional customer service, fostering a Subaru customer loyalty that transcends individual vehicle purchases.
Accommodating Evolving Lifestyles: Sizing Up or Down
One of the advantages of choosing Subaru in Wallingford is the brand’s diverse lineup, which allows customers to seamlessly transition between models as their lifestyles evolve. As Blichfeldt explains, “Sometimes vehicle customers need to size up in their vehicle and sometimes customers size down. So, you know, if now that your kids are in college and you didn’t need that ascent anymore, you may come back to the Outback, which is the next vehicle, you know, smaller than an ascent.”
This flexibility ensures that Wallingford residents can find the perfect Subaru for their current needs, fostering a sense of Subaru customer loyalty that extends beyond a single vehicle purchase.
At Quality Subaru in Wallingford, CT, customer loyalty is more than just a metric; it’s a testament to the brand’s unwavering commitment to quality, value, and exceptional customer service. From engineering vehicles that stand the test of time to cultivating a welcoming “Subaru family” community, Subaru has mastered the art of fostering unwavering devotion among its owners, many of whom have purchased multiple vehicles from the dealership over the years.
FAQ
What sets Subaru apart in terms of customer loyalty in Wallingford?
Subaru’s commitment to quality, value, and exceptional customer service fosters unparalleled loyalty among Wallingford owners, who often purchase multiple vehicles from the brand.
How does Subaru’s engineering excellence contribute to customer loyalty in Wallingford?
Subaru engineers their vehicles to maintain their quality and driving experience for years, ensuring that Wallingford owners remain satisfied and loyal to the brand.
What role does the “Subaru family” play in Subaru customer loyalty at Quality Subaru in Wallingford?
Quality Subaru in Wallingford cultivates a sense of community, welcoming customers into the “Subaru family” and ensuring their satisfaction throughout the ownership experience.
Can you provide an example of a long-time Subaru owner in Wallingford?
Blichfeldt shares the story of a remarkable customer who is on their eighth Subaru purchased from Quality Subaru in Wallingford, exemplifying the brand’s ability to foster unwavering loyalty.
How does Subaru’s diverse lineup contribute to customer loyalty in Wallingford?
Subaru’s range of models allows Wallingford residents to size up or down as their lifestyles evolve, ensuring they can find the perfect fit within the brand and fostering long-term loyalty.
