Subaru Owner Loyalty Connecticut
At Quality Subaru in Wallingford, CT, fostering Subaru owner loyalty is more than just a business strategy – it’s a way of life. This family-owned and operated dealership has been a pillar of the Wallingford community for over 28 years, embodying the Subaru love promise in everything they do.
Buddy Blichfeldt noted “We’ve been a Subaru dealer now since 1996. So this fall, we will be 28 years as a Subaru dealer. So it just shows that we’re committed to the community and we’re committed to the brand and we’re committed to our customers.”
The Personal Touch
What sets Quality Subaru apart is the personal touch they offer to every customer. As a family-owned business, the Blichfeldts treat their customers like an extension of their own family, creating a warm and welcoming environment that feels like home.
“When we invite you into our home, we want you to feel welcome. And we want you to see that the place is immaculate, that it’s comfortable, that you feel that you’re a part of the family.”
This hands-on approach, with the owners present and engaged in every aspect of the business, ensures that customers receive the highest level of service and attention to detail, fostering a sense of loyalty that spans generations.
Glowing Customer Testimonials
Quality Subaru’s commitment to exceptional service and fostering Subaru owner loyalty has earned them a stellar reputation, with countless glowing testimonials from satisfied loyal customers. Here are just a few examples:
Bill Solomon noted “Recently purchased a 2022 Forester Wilderness in geyser blue from John Melchiore! He provided absolute stellar service and worked with me to get the exact deal I wanted. Thank you.”
Russolson 86 said “Ben and the staff at Quality Subaru were exceptional to work with. Although my vehicle took longer than anticipated to arrive at the dealership due to unforeseen delays, we were pleased with the overall experience. Ben and the sales staff were extremely accommodating when it came to finalizing the sale and picking up the vehicle. Mike was also great when it came to the financial paperwork, and made the entire process easy and stress-free. I would definitely recommend Ben and the Quality Subaru sales staff to anyone looking to purchase a new Subaru.”
darkstar704 said “A great buying experience at Quality Subaru in Wallingford. The easiest and smoothest car purchase I’ve ever had. No stress. John Melchiore helped me find the perfect vehicle and Ed Chen got us the financing we needed. 5 stars… we’ll be back!
These testimonials are a testament to the dealership’s unwavering commitment to fostering Subaru owner loyalty, with many customers expressing their intention to remain loyal to Quality Subaru for years to come.
Going Above and Beyond
Quality Subaru’s dedication to their customers extends far beyond the walls of their dealership. The Blichfeldts and their team are always ready to lend a helping hand, whether it’s assisting a stranded motorist, providing support during an emergency, or simply being a good neighbor.
“I can’t tell you how many times just doing the right thing, it always comes back to then something, the right continuing. It’s like that, just passing it on of doing the right thing and always, it always works.”
This willingness to go above and beyond, even for those who are not their customers, has earned Quality Subaru a reputation for compassion and community involvement, further strengthening the bond with their loyal customer base.
The Subaru Love Promise in Action
Quality Subaru’s commitment to fostering Subaru owner loyalty is a direct reflection of Subaru’s love promise – a philosophy that puts customers and their needs at the forefront of everything they do. As a gold member of the Subaru Love Promise program and a recipient of the prestigious 2024 Subaru Love Promise Award, Quality Subaru stands as a shining example of what it means to truly embody the brand’s values.
Quality Subaru in Wallingford, CT, is more than just a dealership – it’s a family-owned business that has been fostering Subaru owner loyalty for over 28 years. With a deep commitment to exceptional customer service, community involvement, and a personalized approach, Quality Subaru has earned a reputation as a trusted and beloved member of the Wallingford community, where customer loyalty is the foundation of their success.
FAQ
What sets Quality Subaru apart in fostering Subaru owner loyalty?
Quality Subaru’s family-owned and operated approach, combined with their commitment to the Subaru love promise, sets them apart. They treat customers like an extension of their own family, creating a warm and welcoming environment that fosters loyalty.
How does Quality Subaru demonstrate their commitment to customer loyalty?
Quality Subaru goes above and beyond to support their customers, whether it’s assisting stranded motorists, providing support during emergencies, or simply being a good neighbor. Their actions reflect their unwavering commitment to customer loyalty.
What do customer testimonials say about Quality Subaru’s approach to fostering loyalty?
Customer testimonials consistently praise Quality Subaru for their exceptional customer service, attention to detail, and commitment to making customers feel like part of the family. Many customers express their intention to remain loyal to the dealership for years to come.
What recognition has Quality Subaru received for their commitment to customer loyalty?
In 2024, Quality Subaru was awarded the prestigious Subaru Love Promise Award as a gold member, recognizing their exceptional commitment to the brand’s values and fostering customer loyalty.
How does Quality Subaru’s family-owned approach contribute to their success in fostering loyalty?
As a family-owned and operated dealership, Quality Subaru’s owners are present and engaged in every aspect of the business, ensuring a personalized experience and the highest level of service, which fosters customer loyalty.
